Who to contact
Energyshop is a service from Gradwell Group Ltd, Gr33n House, Cheswold Lane, Doncaster, DN5 8AR. Telephone: 0330 190 0272. For questions about your information, contact info@gradwellgroup.co.uk.
The enquiry stays in the page.
The form uses your service choices, property information and contact details to create a summary in your browser. The enquiry builder does not submit that summary to a mailbox or customer database. Domestic checkout uses a separate connection to Stripe, described below.
Property and visit selections are stored temporarily in this browser tab to carry them to checkout and let you return to edit them. They expire after 30 minutes. Contact details entered into the enquiry builder are not stored by that builder. Details submitted to Stripe checkout are processed separately. Your browser may separately remember form information through autofill or page history.
Copying and downloading are your choice.
Copying places the summary on your device’s clipboard. Downloading saves a text file on your device. If you later send or share that text yourself, the information will go to the recipient you choose.
Only include information needed for the property enquiry. Avoid payment-card details, passwords, health information or other sensitive information in the notes.
Hosting and page assets
The site is hosted on Cloudflare. Hosting infrastructure can process normal technical request information to deliver and protect the website. The current design also loads its typeface from Google Fonts. This is separate from sending the details you enter into the form.
No advertising pixels or analytics integrations have been added to this site. The hosting platform or your browser may have their own technical controls and policies.
Domestic payments and bookings
If you continue to domestic checkout, the site sends your name, email, telephone number, property address, service choices, requested visit date and access notes to its Cloudflare payment service and Stripe to create a checkout session. Card details are entered on Stripe’s hosted checkout, rather than on this website.
After a successful payment, the payment webhook sends the booking details to Gradwell OS for arranging the inspection. Your selected visit date and time window are requests, subject to assessor availability and confirmation. Stripe retains payment and transaction records.
Only submit information needed to arrange your inspection. Do not include sensitive personal information in access notes.
Questions about your information
Email info@gradwellgroup.co.uk if you need help with the information supplied for your enquiry or booking. Retention depends on the service and any applicable accounting requirements.
Service information updated 13 November 2026.